Last updated: 9 February 2026
"Staff feel supported by management in a positive culture with strong safety, but unclear staff retention and no dedicated activities coordinator hold it back."
Staff had received safeguarding training and understood how to recognise signs of abuse... Risks to people were assessed, regularly reviewed and managed safely.
There was a positive, inclusive and open culture at the service. Staff were committed and motivated to displaying the right values.
The service had enough suitable staff working during each day and night to support people safely.
Staff received regular training, including in subjects specific to people's needs such as dementia, behaviours that may challenge and equality and diversity.
Staff said they felt supported by the registered manager and that their opinions were valued, listened to and respected.
There were regular activities that were responsive to people's individual needs, with a specific focus on people living at the home who had dementia.
Staffing levels are enough to keep people safe but no details on team retention or agency use.
The service had enough suitable staff working during each day and night to support people safely.
Regular activities like reminiscence sessions and outings add variety but no dedicated coordinator or specialist programmes mentioned.
There were regular activities that were responsive to people's individual needs, with a specific focus on people living at the home who had dementia.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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