Working at Crosshill Nursing Home
2a Paragon Street, Bishop Auckland, DL13 2NN
Operated by Rayson Homes Limited
30 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Supportive management, strong team spirit, excellent safety and engaging activities, although unclear staff retention and basic training hold it back."
Safety & Risk
8/10
✓
Ample supplies of PPE... Staff were observed to be wearing appropriate PPE... good hand hygiene. Per 2019: Medicines managed safely, risks assessed
Staff Culture
7/10
✓
The manager spoke positively about the staff team's hard work and strong team spirit. Per 2019: 'we all work as a team'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing levels met the needs of the people using the home
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had the required skills, training and support to undertake their role. Newly appointed staff received a thorough induction
Management
7/10
✓
Per 2019 comprehensive inspection: Staff said the registered manager was approachable and supportive. One staff member said, 'The manager is lovely, she is supportive...'
Programmes
7/10
✓
Per 2019 comprehensive inspection: Activity coordinator... interactive table... sensory room... links with local businesses
Points to consider
Staff numbers meet needs but no details on agency workers or long-term staff retention
Per 2019 comprehensive inspection: Staffing levels met the needs of the people using the home
Only standard training and induction with no specialist courses or funded qualifications mentioned
Per 2019 comprehensive inspection: Staff had the required skills, training and support... thorough induction
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews