Working at Crosshill House Residential Care Home
Market Place, Barrow Upon Humber, DN19 7BW
Operated by Oakhills Residential Homes Limited
32 bedsResidential homesHomecare agencies
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Family-like culture and supportive management, but basic activities and adequate staffing hold it back."
Safety & Risk
8/10
✓
People continued to be kept safe from the potential risk of harm and abuse... Robust medicine management systems were in place.
Staff Culture
9/10
✓
'It is brilliant working here, and it is more like working as part of a family... we are like a little family, so caring.'
Staffing Levels
6/10
✓
Staffing levels were monitored by the management team to ensure there was always enough skilled and experienced staff available to meet people's needs.
Training & Dev
7/10
✓
Staff undertook a programme of induction and on-going training... Staff received regular supervision and a yearly appraisal.
Management
8/10
✓
The registered manager had an 'open door' policy in place... Staff told us the management team were supportive and listened to their views and acted upon them.
Programmes
4/10
!
Activities were provided... This included arts and crafts, manicures, bingo and outings to local attractions and events.
Points to consider
Just basic activities like arts and crafts, bingo, manicures, and outings, no dedicated coordinator or specialist programmes so the role is mostly routine personal care.
Activities were provided for people to take part in at the care home. This included arts and crafts, manicures, bingo and outings to local attractions and events.
Staffing is adequate to meet needs but nothing special, no details on stable long-serving team or minimal agency use.
Staffing levels were monitored by the management team to ensure there was always enough skilled and experienced staff available to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews