Working at Crossfields Lodge
18 Crossfields, Halstead, CO9 1UY
Operated by Meadowview Care Limited
2 bedsResidential homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.2/10
Key Finding
"Staff feel supported with a consistent team, but no permanent manager and poor risk handling hold it back."
Safety & Risk
3/10
✕
Potential risks to the person's safety were not always identified and acted on, this had put the person at risk. Improvements were needed to monitor staff's practice and ensure all staff felt confident in managing risks.
Staff Culture
6/10
✓
Staff told us they felt supported by the manager and senior management team. One staff member spoke about the support they had been given with their career progressions, and training to take on their extra responsibilities.
Staffing Levels
5/10
!
The manager was aware of the importance of ensuring a consistent staff team to reduce anxieties. To provide more flexibility in covering staff's absences, some of the staff worked both at this service, and another of the provider's single occupancy services close by.
Training & Dev
4/10
!
Specialist training had been tailored to meet the needs of the person. However, feedback from visiting professionals, relative and provider's governance systems, identified not all staff were effectively putting their training into practice.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had just started in post and had applied to register.
Programmes
4/10
!
Staff encouraged and supported the person to participate in their chosen social and leisure interests on a regular basis including going for walks. Care records and minutes of meetings described a range of activities being planned and introduced at the person's pace.
Points to consider
No permanent manager in post, so leadership and oversight not fully in place.
At the time of our inspection there was not a registered manager in post.
Staff not always spotting or handling risks well, putting the person at risk.
Not all staff demonstrated they were competent in identifying, monitoring and effectively dealing with risk. This had impacted on the person's safety and welfare.
Training in place but gaps mean not all staff confident using their skills.
Improvements were needed to ensure all staff were confident, and competent in their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews