Working at Crofton Lodge
21 Crofton Lane, Fareham, PO14 3LP
Operated by Impact Care-UK Limited
8 bedsResidential homes
Workplace Score
4.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.0/10
Key Finding
"Staff have good training and enough on shift, but poor audits missed serious safety risks like wedged fire doors and unclean bedrooms."
Safety & Risk
3/10
✕
Safe rated requires improvement with breaches in safe care: fire doors wedged open, unclean bedrooms, unsafe food storage.
Staff Culture
4/10
!
Workforce wellbeing score 3: some staff said good place to work and team works together, but others did not feel able to speak up or valued.
Staffing Levels
5/10
!
Safe and effective staffing score 3: rotas demonstrated enough staff available, though mixed staff feedback on levels.
Training & Dev
5/10
!
Staff had the right skills, qualifications, and experience; trained in safeguarding and medicines, with planned food hygiene retraining.
Management
3/10
✕
Governance, management and sustainability score 1: provider audits failed to identify fire safety, window security, and infection control concerns.
Programmes
3/10
✕
People not always offered meaningful activities during day and evening; provider aware and planning weekly meetings to improve.
Points to consider
Safety risks like wedged fire doors, dirty bedrooms, and unsafe food storage were missed by checks, putting everyone at risk.
We observed numerous concerns with the fire doors... wedged open... multiple food items which had been stored incorrectly... 2 people’s bedrooms which were significantly unclean.
Poor audits and governance let issues like fire and cleaning problems build up without being spotted.
Provider audits in relation to fire safety... Health and Safety audits... IPC audits failed to identify the concerns we found.
Few meaningful activities for residents mean most of the job is routine personal care.
People were not always offered meaningful activities during the day and in the evening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews