Working at Croftdown House

Just basic activities like games, pancakes, and culture days with no dedicated coordinator or special programmes to vary the workday beyond routine care

Activities were organised which reflected people's interest. One person told us, 'Usually the activities are in the afternoon. We play games sometimes and sometimes I make pancakes'

Staff numbers are enough with flexible cover for illness, but no word on stable long-term team or low agency use

There was sufficient staff to support people safely and meet their needs. The staffing arrangements were flexible enough to ensure that replacement staff were available if a staff member was off