Last updated: 10 February 2026
"Staff feel well-supported by the manager and prioritise safety, but basic activities without special programmes and uncertain staff stability hold it back."
Staff spoke knowledgably about how to recognise the signs of abuse and how to report any concerns. People received their medicines as prescribed
People and staff were at ease with each other and there was a happy, calm family atmosphere in the home
There was sufficient staff to support people safely and meet their needs. The staffing arrangements were flexible enough to ensure that replacement staff were available
Staff had the opportunity to attend additional training and obtain further qualifications relevant to their role. '[The registered manager] looks for opportunities for us to learn and develop'
Staff were well-supported by the registered manager and felt able to report concerns... 'I am very happy with [the registered manager]. We get a lot of support from her'
Activities were organised which reflected people's interest. One person told us, 'Usually the activities are in the afternoon. We play games sometimes and sometimes I make pancakes'
Just basic activities like games, pancakes, and culture days with no dedicated coordinator or special programmes to vary the workday beyond routine care
Activities were organised which reflected people's interest. One person told us, 'Usually the activities are in the afternoon. We play games sometimes and sometimes I make pancakes'
Staff numbers are enough with flexible cover for illness, but no word on stable long-term team or low agency use
There was sufficient staff to support people safely and meet their needs. The staffing arrangements were flexible enough to ensure that replacement staff were available if a staff member was off
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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