Working at Croft Meadow
Tanyard Lane, Steyning, BN44 3RJ
Operated by Shaw Healthcare Limited
60 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Approachable management and positive culture where staff feel supported, but staffing shortages with agency use and mixed activities engagement hold it back."
Safety & Risk
8/10
✓
Risks identified, assessed and mitigated; staff understood safeguarding and reported concerns; medicines administered safely with audits and learning from incidents.
Staff Culture
8/10
✓
Staff member said, 'I have the best team of people around me. I love it.' The culture of the home was positive; staff felt supported by managers and provider.
Staffing Levels
6/10
✓
People and relatives gave mixed views on staffing; some noted shortages and agency use, but dependency tool ensured needs met and most staff said enough to support people.
Training & Dev
7/10
✓
Staff training current and up to date with competencies assessed including specialist areas like oral health and medicines; regular supervision every six weeks and appraisals.
Management
8/10
✓
Staff described the registered manager as approachable and fair. '[Registered manager's] door is always open.' People, relatives and staff spoke positively about the management team.
Programmes
6/10
✓
Two activities coordinators provide weekly schedule, adapted games, one-to-one sessions and sensory room, but varied feedback with some minimal engagement observed.
Points to consider
Staffing is adequate but sometimes short with agency staff and vacancies meaning waits for help.
Sometimes they seem short of staff, so residents have to wait a bit longer for support. Sometimes you see agency staff.
Activities programme has coordinators and variety but some residents not interested and engagement is mixed.
People gave varied feedback about the activities available... minimal engagement and participation from people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews