Working at Croft Lodge
26 Haldon Avenue, Teignmouth, TQ14 8LA
Operated by Teignmouth Care Limited
24 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Supportive management, positive culture and stable staffing create a great atmosphere, but basic training and routine activities hold it back."
Safety & Risk
8/10
✓
People received safe care and support... Staff understood safeguarding procedures... Risks to people's safety were assessed and well managed... Medicines were well managed.
Staff Culture
8/10
✓
Staff felt well supported... 'Croft Lodge is a great place to work. The management are very supportive and always there for you'... Other staff had left Croft Lodge... but had returned due to the supportive atmosphere.
Staffing Levels
8/10
✓
There were sufficient numbers of staff... the service was overstaffed. The dependency tool... took into account the building layout and team leader role.
Training & Dev
6/10
✓
Staff received an induction when they first commenced work at the service and ongoing training that enabled them to have the skills and knowledge to provide effective care. Staff completed training in the safe administration of medicines and had their competencies checked.
Management
8/10
✓
People, relatives and staff were very positive about the leadership of the service and praised the management team highly, especially the registered manager. Staff felt well supported and said the registered manager was open and approachable.
Programmes
6/10
✓
People were supported to do a range of activities... pet rabbits who visit regularly and one dog... music man. Staff do quizzes... craft sessions... Jubilee Garden Party.
Points to consider
Basic activities like pets, quizzes, crafts and parties keep things varied some days, but no full-time activities person or specialist programmes means the role can feel routine at times.
When we spoke to people in a group in the lounge, they indicated there was not many activities to do. However, we observed them having their nails and hair done, cream tea outside and enjoying the musical entertainment.
Standard induction and ongoing training cover the basics like safeguarding and medicines, but no specialist courses or funded qualifications for career growth.
Staff received an induction when they first commenced work at the service and ongoing training that enabled them to have the skills and knowledge to provide effective care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews