Working at Croft House Care Home
Braintree Road, Great Dunmow, CM6 1HR
Operated by Bupa Care Homes (BNH) Limited
38 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Strong staff training and safety practices with good culture and consistent staffing, but no permanent manager weakens leadership."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely... preventing visitors from catching and spreading infections... making sure infection outbreaks can be effectively prevented or managed. (2021 IPC inspection).
Staff Culture
6/10
✓
Staff told us they were well supported and that communication in the home was good. Regular staff meetings were held... Per 2017 comprehensive inspection.
Staffing Levels
6/10
✓
Staff rotas showed staffing levels were consistent over time and during the inspection we saw that there were sufficient suitably qualified staff available to effectively care for people. Per 2017 comprehensive inspection.
Training & Dev
7/10
✓
Staff told us that training and their continued professional development was considered as a priority... Records showed that staff had attended a variety of training sessions including manual handling, infection control... Nursing staff had the knowledge and skills to manage pressure ulcer care... regular formal supervision sessions. Per 2017 comprehensive inspection.
Management
2/10
✕
The service had recently recruited a new manager who was in the process of registration with the Care Quality Commission. Per 2017 comprehensive inspection.
Programmes
5/10
!
A variety of activities were available which were inclusive, stimulating... people were supported to participate in a variety of activities which were fulfilling and meaningful to them... 'There is always different activities... something different every day.' Per 2017 comprehensive inspection.
Points to consider
No permanent manager in post, so leadership and oversight may lack stability.
The service had recently recruited a new manager who was in the process of registration with the Care Quality Commission. Per 2017 comprehensive inspection.
Only basic group activities like music and outings mentioned, no dedicated coordinator or specialist programmes to make the role more varied.
A variety of activities were available which were inclusive, stimulating... musical activity was taking place... Per 2017 comprehensive inspection.
Staffing is adequate and consistent but some agency nurses cover shifts.
On the day of the inspection an agency nurse was on duty. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews