Last updated: 9 February 2026
"Strong management support and family-like teamwork, but basic activities and adequate staffing without stable teams hold it back."
People were protected from the risk of abuse. Medicines were stored and administered safely. The registered manager had systems in place to learn when things went wrong.
Staff confirmed there was a strong sense of team work. People told us they felt like they were part of a family.
People were supported by enough suitably recruited staff. Staff told us there were enough staff to support people safely. We saw people did not have to wait for their care and support.
Staff told us they had an induction into their role and received regular updates to their training, the records we saw supported this. Staff had all been encouraged to sign up for additional training.
The registered manager is always around and if not, the seniors are all very good. There is good management support here. There is always someone to contact and seek advice.
I have been colouring today and I also enjoy knitting and sewing. There is lots going on, we paint pictures, we play games, and use a ball.
Staff numbers are enough to meet needs and avoid waits, but nothing special like stable teams or minimal agency use.
There are always enough staff around to help with anything I need. Staff told us there were enough staff to support people safely.
Just standard induction and training updates, no specialist courses or funded qualifications for career growth.
Staff told us they had an induction into their role and received regular updates to their training, the records we saw supported this.
Basic activities like colouring, knitting, painting and games, no coordinator or special programmes to make the role more varied.
colouring today... knitting and sewing... paint pictures, we play games, and use a ball but we try not to get too hectic.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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