Last updated: 10 February 2026
"Staff feel supported by approachable management in a positive culture, but lack of strong staff retention and specialist training hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty.
Feedback from staff was positive, and comments when asked about management support included, “Absolutely, really good support they are approachable and contactable anytime.”
Staffing levels were safe and there was a good skill mix of staff members allocated to shifts.
Staff received regular supervision and appraisals. Staff told us they felt supported and encouraged within their role and development.
Staff felt able to speak up, and said management listened and acted on their suggestions.
The activities coordinator encouraged people to move and exercise appropriate to their ability.
Staff numbers are safe with a good mix of skills, but nothing said about low staff turnover or using hardly any agency workers.
Staffing levels were safe and there was a good skill mix of staff members allocated to shifts.
You get regular check-ins and basic training, but no specialist courses or paid qualifications.
Staff received regular supervision and appraisals. Staff told us they felt supported and encouraged within their role and development.
There is an activities coordinator for exercise and gardening, but no special programmes or exciting outings to make the job more varied.
The activities coordinator encouraged people to move and exercise appropriate to their ability.
AI Generated
Last inspected: June 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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