Last updated: 10 February 2026
"Approachable management where staff feel valued, spot-on training and a supportive team culture, although no details on staff retention or agency use."
Medicines were stored and administered safely. Staff had been trained in medication administration and we checked a range of medication files and found all stock levels were correct.
Staff told us they felt supported by the manager and enjoyed working as a team.
Staffing levels were regularly monitored to ensure enough staff were available to keep people safe.
Staff told us... 'The training here is spot on and we get specific training to meet people's needs like diabetes and multiple sclerosis.'
Staff told us they felt the manager was very approachable and they felt valued as members of the team.
There was a wide variety of activities... the activity coordinator... examples of day trip to museum, person rediscovering musical instrument, technology for video calling.
Staffing is sufficient with no waiting for help, but nothing said about low staff turnover or little use of agency workers.
Staffing levels were regularly monitored to ensure enough staff were available to keep people safe. One person told us, 'You never have to wait long for someone to come'
AI Generated
Last inspected: May 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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