Last updated: 9 February 2026
"Strong safety and a family-like culture with good management, but unclear staff retention and standard training without specialist development."
Per 2021 targeted inspection: Assured on infection prevention including PPE training/use, testing, cleaning, outbreak management; per 2018: medicines safely managed, safeguarding training, risk assessments reviewed.
Per 2018 comprehensive inspection: 'It's like a family'; staff said 'We have the support we need and have regular supervisions'; observed good relationships and staff kindness.
Per 2018 comprehensive inspection: 'Sufficient numbers of staff were deployed at the time of our visit'; staff told us 'there were sufficient staff [...] care were not rushed and people's needs were being met'.
Per 2018 comprehensive inspection: Staff received induction, Care Certificate, regular refresher training (safeguarding, epilepsy, MCA), and planned supervisions were completed.
Per 2018 comprehensive inspection: There was a registered manager in post; 'Everyone spoke positively and told us the home was well managed'; health professional praised house manager's knowledge and presence.
Per 2021: 'staff supported people in a range of activities [...] parties, making jam and baking, card making and themed evenings'; per 2018: day centre activities like swimming, music, cooking, bowling.
Staff numbers are enough to get the job done without rushing but no details on agency use or keeping a stable long-term team.
Sufficient numbers of staff were deployed at the time of our visit. [...] staff told us there were sufficient staff to provide the care and support people needed.
Training is standard with induction, certificates and refreshers but no specialist development or funded qualifications mentioned.
Staff told us they received enough training to enable them to carry out their roles. When new staff started in post they completed an induction programme and completed the Care Certificate [...] regular update and refresher training.
Activities include baking, crafts, parties and day centre trips but no activities coordinator or special therapeutic programmes.
staff supported people in a range of activities at the home. For example, parties, making jam and baking, card making and themed evenings.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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