Working at Creynolds Lane
268 Creynolds Lane, Solihull, B90 4ET
Operated by Solihull Metropolitan Borough Council
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Stable staffing with long-serving staff and a supportive open environment, although training lacks specialist courses and activities have no dedicated coordinator."
Safety & Risk
7/10
✓
Risk assessments were reviewed and updated regularly. Regular checks were undertaken to ensure people received their medicines as they should.
Staff Culture
7/10
✓
Staff enjoyed working at the home and spoke positively about the support and guidance received at the home.
Staffing Levels
8/10
✓
Staff described staffing levels as good and that staffing levels at the home were stable because many of the staff had worked at the home for a number of years.
Training & Dev
6/10
✓
Training for staff was continually reviewed to ensure it met people's needs. Guidance on people's needs was also shared through supervision and staff meetings.
Management
7/10
✓
Staff described their working environment as very open and staff felt supported by both the manager as well as the registered manager.
Programmes
6/10
✓
Staff supported people to enjoy a range of activities which reflected people's individual interests.
Points to consider
Staff get standard training that's reviewed regularly plus supervisions, but no specialist courses or funded qualifications.
Training for staff was continually reviewed to ensure it met people's needs. Guidance on people's needs was also shared through supervision and staff meetings.
There is a range of activities based on what residents like and some community access, but no dedicated coordinator or specialist programmes.
Staff supported people to enjoy a range of activities which reflected people's individual interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews