Working at Crescent Nursing Home
12 The Crescent, Bedford, MK40 2RU
Operated by Apex Care Homes Limited
28 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Positive motivated staff and tailored activities create a good atmosphere, but unsafe medicines handling and weak management oversight need fixing."
Safety & Risk
2/10
✕
People were supported to receive their medicines in a way that was not always safe. People's medicines records were not always accurate. We found nurses had signed the application of a prescribed emollient cream on the Medicines Administration Record (MAR), to one person living at the home when they had not applied the cream... The staff used the same medicine which was not prescribed but held in stock and administered it.
Staff Culture
6/10
✓
All staff were positive and motivated in their role. This supported a positive atmosphere and environment for people to live in.
Staffing Levels
5/10
!
The provider ensured there were sufficient numbers of suitable staff. A dependency tool was used by the provider to identify safe staffing levels.
Training & Dev
5/10
!
Staff received training which equipped them with the skills for their role.
Management
4/10
!
The governance processes in place were not robust in identifying and addressing shortfalls of the service.
Programmes
6/10
✓
Care plans contained information about people's interests and hobbies. This was shared with the activity co-ordinator to support with planning appropriate stimulation and social activities in the service.
Points to consider
Medication handling is unsafe with inaccurate records, signing for things not done, and giving unprescribed pain relief sometimes.
nurses had signed the application of a prescribed emollient cream... when they had not applied the cream... The staff used the same medicine which was not prescribed but held in stock and administered it.
Management oversight is weak and audits failed to spot problems like medication errors.
the provider carried out regular medicine audits. However, the audits failed to identify concerns we found during this inspection.
Just standard training to do the job, no specialist courses or funded qualifications mentioned.
Staff received training which equipped them with the skills for their role.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews