Working at Crescent House
3 The Crescent, Northampton, NN1 4SB
Operated by Crescent Home Limited
40 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachable managers, happy staff and innovative activities, although standard training and no details on staff retention hold it back."
Safety & Risk
7/10
✓
Staff received training in safeguarding... People's risks were assessed at regular intervals... People received their medicines as prescribed... Regular medicines' audits.
Staff Culture
7/10
✓
Staff told us they were happy working at the service and felt supported by the management team. One member of staff said, 'I am proud to work here'.
Staffing Levels
6/10
✓
There were enough staff deployed to provide people with their care at regular planned times. People received care from a consistent group of staff who knew people well.
Training & Dev
6/10
✓
Staff received an induction which provided staff with a good foundation... Staff received regular updates to their training and supervision to support them in their roles.
Management
7/10
✓
The managers are very visible and approachable. Staff told us they were happy working at the service and felt supported by the management team.
Programmes
7/10
✓
Activities staff had been pro-active... organising trips outside the home. People enjoyed the interaction with the ponies... Children from the local school visited the home... interactive projector with games.
Points to consider
Staff numbers are enough to meet care needs, but no details on low staff turnover or avoiding agency workers.
There were enough staff deployed to provide people with their care at regular planned times.
Only standard induction, updates, and supervision, no specialist courses or funded qualifications.
Staff received an induction which provided staff with a good foundation of knowledge and understanding of the organisation and their roles. Staff received regular updates to their training and supervision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews