Working at Crescent House
108 The Drive, Hove, BN3 6GP
Operated by The Crescent House Charity
19 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Supportive management and positive team culture with good safety practices, but basic training and activities without a coordinator."
Safety & Risk
7/10
✓
People's risks identified, assessed and managed with guidance followed e.g. falls reduced; medicines managed safely; incidents led to training, policy updates and learning.
Staff Culture
7/10
✓
Staff were positive in their feedback and enjoyed working at the home; one said 'I love working here' and 'We're a good little team and we all get on well'.
Staffing Levels
6/10
✓
There were sufficient staff to meet people's needs; staff rotas and observations confirmed this and staff said they had enough time and did not feel rushed.
Training & Dev
6/10
✓
Staff completed a range of training relevant to their role and needs including safeguarding, moving and handling, medicines, dementia; some studying Level 2 diploma and received supervision every three months.
Management
7/10
✓
Staff felt supported by the registered manager; both staff members described the registered manager as supportive and had regular contact with the board of trustees.
Programmes
6/10
✓
Activities included music with Elvis impersonator, mobile farm visits, pet therapy with dog and guinea pig, garden bird feeding, outings to park and pub lunches.
Points to consider
Staff numbers are enough without rushing, but no info on low agency use or long-serving team to make workloads always easy.
There were sufficient staff to meet people's needs; staff rotas and our observations confirmed this. Staff said they had enough time to spend with people and did not feel rushed.
Training covers the basics and some diplomas, but no specialist courses or funded qualifications for everyone.
Staff training was up to date and included safeguarding, moving and handling, medicines, mental capacity, health and safety, emergency first aid and dementia. Some staff were studying for a Level 2 diploma.
Some fun activities like animal visits and music, but no activities coordinator or special therapy training for staff.
People were supported to engage in activities and interests... music was a popular activity and an Elvis impersonator was enjoyed... mobile farm also visited... staff dog... pet guinea pig.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews