Working at Creedy House

Staff lack training on epilepsy, diabetes, learning disabilities and other needs, so you might not feel ready for medical emergencies

Staff had not received all the training they needed to support people safely. Training records showed only 8 staff in total had done epilepsy training (2 of these were non care staff), 4 care staff had not completed learning disability training

Staff say there are not enough on shift, so you end up rushing washes until lunchtime and have no time to chat with people

There are not enough staff on shift to meet people’s needs. We are still finishing morning washes at lunchtime and that’s with rushing. There’s 1 staff in the house who is always in the lounge which leaves 6 staff to do all the personal care

Risk assessments miss details on falls, hoists, diabetes and other dangers, so staff don't always know how to keep people safe

Risk assessments lacked enough detailed information for staff to know how to keep people safe. For example, moving and handling risk assessments for people who required the use of hoists and slings were not clear about the sling type, size and which loops to use