Working at Creative Support - Ulverston Autism Service
18 Victoria Road, Ulverston, LA12 0EP
Operated by Creative Support Limited
6 bedsResidential homes
Workplace Score
7.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.8/10
Key Finding
"Staff feel cared for, valued and respected with supportive leaders and strong teamwork, although activities are basic without specialist programmes."
Safety & Risk
8/10
✓
People were protected from the harm related to unsafe events and incidents because the provider had robust procedures in place to fully understand and learn from all occurrences. There had been a significant improvement in the number and intensity of safety events.
Staff Culture
9/10
✓
Staff told us they felt cared for, valued and respected at work. Staff praised the quality of the team work in the home.
Staffing Levels
7/10
✓
People were supported by enough skilled and appropriately trained staff. The provider had robust recruitment procedures in place. Where agency staff had been deployed, the provider endeavoured to use the same agency.
Training & Dev
8/10
✓
Staff had been recruited safely and had received robust person-centred induction training. Staff were supported to continually develop their skills and knowledge.
Management
8/10
✓
Staff praised the registered manager and leaders and found them to be open, approachable and very supportive.
Programmes
6/10
✓
People were encouraged to develop and maintain their independence in gradual and supportive ways. This included, self-care, baking, arts, and crafts projects, having a shed, cleaning their home, and cooking.
Points to consider
Basic activities like arts, crafts, baking and community outings are mentioned, but no dedicated coordinator or specialist programmes to make the role more varied.
People were encouraged to develop and maintain their independence in gradual and supportive ways. This included, self-care, baking, arts, and crafts projects, having a shed, cleaning their home, and cooking.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews