Working at Creative Support - Bredon Respite Service

Staff were familiar with safeguarding and whistleblowing procedures... fully trained with safeguarding... A number of different risk assessments were in place... Medication was managed safely... Incidents and accidents were reviewed and analysed.

We received exceptionally positive feedback about the culture within the service... Staff told us they could approach the registered manager at any time, that they always listened and were willing to support them with any initiative.

Staff were long standing members of staff offering great stability... little staff movement and just two new members of staff recruited in the last six months. The long-standing staff team showed great stability.

Staff received specific training and support and were knowledgeable and experienced in effectively supporting people with their needs. They were well trained in supporting people to stay safe and received regular updated training for safeguarding people and managing medications.

Staff told us that were well supported with training and supervision by the registered manager. They said they can approach the manager at any time and that they were always supported.