Working at Crawford Care Home
3 Alexandra Terrace, Bognor Regis, PO21 1LA
Operated by Crawfords Homes Limited
11 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Strong safety during COVID, supportive culture and innovative activities, although managers had to temporarily cover shifts for staffing."
Safety & Risk
9/10
✓
The registered manager and staff had effectively managed the impact of COVID-19 throughout the outbreak, with daily health monitoring, individual risk assessments, purchased equipment, enhanced cleaning schedules, and staff competencies assessed.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff felt supported by management with comments such as 'The managers are here for everyone 24/7 and they do sort things out'; staff meetings and team building activities took place.
Staffing Levels
6/10
✓
The registered manager and deputy manager had temporarily moved into the service to support the staff and maintain safe staffing levels.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff completed training in a range of areas including medicines, epilepsy, learning disability, dementia care, first aid, infection control, and received regular supervision approximately four times a year.
Management
8/10
✓
The registered manager and deputy manager had temporarily moved into the service to support the staff and maintain safe staffing levels. The registered manager and staff told us they had been well supported by the provider.
Programmes
8/10
✓
Per 2017 comprehensive inspection: Distinctive approaches included staff profiles allowing people to choose staff based on shared interests, positive reward system with gift certificates, creative cues like night staff in pyjamas, community activities folder, butterfly rearing project, and pet rabbit care.
Points to consider
Staff numbers were enough to keep care safe but during the COVID outbreak managers had to move in temporarily to help cover shifts.
The registered manager and deputy manager had temporarily moved into the service to support the staff and maintain safe staffing levels.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews