Last updated: 9 February 2026
"Friendly leadership and positive staff culture, but limited activities programmes and busy routine care shifts hold it back."
Medicines were stored and managed safely... Risk assessments were carried out to enable people to retain their independence... The registered manager had developed systems to learn lessons and improve the service when things went wrong.
Staff morale was good, and they felt valued and supported. One staff member told us, 'I really enjoy working in the home, it has a lovely atmosphere, and everyone gets on well together.'
People told us there was usually sufficient staff on duty... We observed there were enough staff on duty during the inspection. The registered manager completed a dependency assessment each week... and had access to some flexible staff hours.
Per 2019 comprehensive inspection: Staff completed regular training in areas relevant to their roles... New staff completed an induction... Staff felt well supported and received regular supervisions and an annual appraisal.
People, relatives and staff spoke positively about the way the service was managed and the registered manager's leadership style. One relative told us, 'The manager is accommodating, and the home is run efficiently' and a member of staff commented, 'The manager is very friendly and helpful.'
Per 2019 comprehensive inspection: We observed people being given choices that included what activity they would like to do; spoke to activities coordinator (2019) and activities care assistant (2020), but no further details on programmes.
No details on any activities programme, so shifts are mostly routine personal care like washing, dressing and meals.
Spoke with activities care assistant, but no description of activities, engagement or creative approaches provided.
Only standard training and supervisions, no specialist courses or funded qualifications for career growth.
Per 2019: Staff completed regular training in areas relevant to their roles, induction, supervisions and appraisals; no specialist mentioned.
Staffing is enough to get by but staff are busy and they use flexible hours to cover shifts.
People told us there was usually sufficient staff... 'The staff are always busy, but if I ask for help, they come reasonably quickly'... access to some flexible staff hours.
AI Generated
Last inspected: October 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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