Last updated: 9 February 2026
"Positive culture from supportive management and strong safety practices, although some training is overdue and activities rely on personal hobbies."
People were supported by staff who had good knowledge of safeguarding and how to keep people safe from abuse. Risks to people had been assessed and actions were taken to mitigate risks. Incidents and accidents were reviewed, and actions were taken if there was any area for improvement.
Staff told us how the registered manager had created a positive culture where staff put people at the centre of their support. Staff were enthusiastic about people leading independent lives and achieving their own personal goals.
There were enough staff to keep people safe. Staffing levels were based on people's support needs and were reviewed and increased if people needed more support. People received support from a consistent staff team.
Per 2019 comprehensive inspection: Training records showed staff were mostly up to date with their training, but some training was overdue because of staff being on leave. The registered manager monitored this regularly.
The registered manager promoted a positive culture at the service and staff were supported to empower people to achieve their goals. Staff told us that they felt listened to and were able to contribute to discussions.
Per 2019 comprehensive inspection: People had many opportunities to take part in activities of their choosing with some doing more than others such as gardening, voluntary work at a charity shop, paid work, and litter picking around local schools.
Training covers the basics but some courses are overdue, even if monitored.
Per 2019 comprehensive inspection: Training records showed staff were mostly up to date with their training, but some training was overdue because of staff being on leave.
No dedicated activities coordinator or specialist programmes, so days involve supporting personal hobbies like gardening and voluntary work.
Per 2019 comprehensive inspection: Staff told us they were working closely with one person to help them identify what else they wanted to do to occupy their time.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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