Working at Crann Mor Nursing Home

Staff knew how to recognise the signs of abuse and understood their responsibilities to report any concerns. Staff understood any risks involved in people’s care and how best to minimise these. People received their medicines safely and as prescribed.

Staff felt valued for the work they did and told us the registered manager was supportive. Staff told us they were able to respond promptly when people needed care or support. They said they worked well as a team.

Staff attended an induction when they joined the team and had access to relevant ongoing training. Staff had access to regular supervision to discuss their performance and training needs.

Staff said they felt the service was well-managed. They told us the registered manager was supportive and available for advice when they needed it. One member of staff said of the registered manager, “He is very approachable.”