Working at Cranleigh

People told us they felt safe... Staff understood their responsibilities in relation to safeguarding... Medicines were stored securely... The registered manager reviewed accident and incident reports on a monthly basis.

There were consistently enough staff to meet people's needs. Staff rotas showed staffing levels were increased to facilitate people's appointments and outings.

Staff received regular training relevant to their role. Training was delivered online and staff had to complete workbooks for each course.

People were also supported to take part in their local community... local work skills group... theatre trips in London... local charities which provided social leisure and learning opportunities.