Working at Cranhill Nursing Home
Weston Road, Bath, BA1 2YA
Operated by Mr Charles Otter
31 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Supportive management and a positive team culture where staff feel valued, but staffing shortfalls rely on agency workers and some training records need updating."
Safety & Risk
7/10
✓
2021 targeted inspection: No longer in breach of Reg 12, improvements to sluice, flooring, cleaning schedules, PPE use. Per 2018: Medicines managed safely, high audit compliance; risks assessed, incidents reviewed.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff said they enjoyed their jobs, felt supported and valued, 'It's a great team here. I really fit in.'
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: Adequate numbers of staff but agency used for shortfalls and vacant posts; people said 'they are short staffed,' 'Staff have no time to talk,' 'The staff change a lot.'
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff trained in range of relevant subjects, new staff received induction, but some training records required reviewing and updating.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff said 'The manager is supportive' and senior staff always available; relatives said 'Matron has her finger on the pulse. She's always around and I can talk to her.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities co-ordinator established varied group activities plan, observed coffee morning, bingo, exercise; individual activities like reading, painting, dog visits.
Points to consider
Staff levels are adequate but they use agency workers to cover vacancies and shortfalls.
People were supported by adequate numbers of staff to meet their needs, however agency staff supported shortfalls in staffing numbers. There were vacant posts at the service
Training covers relevant topics but some records need reviewing and updating.
Staff were trained in a range of relevant subjects, although some training records required reviewing and updating.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews