Working at Cranford Grange
Barclay Park, Knutsford, WA16 7DZ
Operated by Care UK Care Services Limited
108 bedsNursing homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive management and positive staff culture make it a great place to work, although staffing issues sometimes cause long waits for help."
Safety & Risk
6/10
✓
Overall, people felt safe and appropriate systems were in place to protect people from avoidable harm and abuse. Medicines were safely managed. However, one safeguarding concern had not been reported through usual procedures initially.
Staff Culture
7/10
✓
Staff spoken with were positive about the management of the home and told us they felt supported. They said, 'I love working here'; 'The teamwork is amazing'
Staffing Levels
5/10
!
During the inspection we saw sufficient staff on duty, however, feedback varied in relation to staffing levels. People told us, at times they were kept waiting for assistance.
Training & Dev
6/10
✓
People were supported by staff who received appropriate training and supervision. New staff completed a robust induction to their role, including shadowing and training. Staff were required to complete The Care Certificate.
Management
7/10
✓
People and relatives were positive about the care provided and how the service was managed. They told us the registered manager was accessible and responsive. Staff said '(The registered manager) has been so supportive.'
Programmes
6/10
✓
An activity team supported people to take part in activities... A varied programme of entertainment and activities were available. Activities included 'Physio-fit' sessions, quizzes, talks, a jazz club, gardening club and pets-as-therapy sessions.
Points to consider
There are enough staff most days but people and relatives say they sometimes wait a long time for help like going to the toilet.
People told us, 'Today is a long wait, it's not always a long wait'; 'The staff are very good although I must say they are very short on staff recently' and 'I do feel safe, but I do wait a long time.' A relative commented, 'Well (name) can be waiting quite a while for them to help her to go to the toilet'
They're still hiring lots of new staff so the team isn't fully settled yet.
The provider was actively recruiting new staff and staff were in the recruitment pipeline. This meant the service was less reliant on the use of agency staff and there was a stable staff team.
AI Generated
CQC Inspection Overview
CQC Inspection
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews