Last updated: 10 February 2026
"Regular training and dedicated activities programmes shine through, but no registered manager and medicines safety issues hold it back."
Risks assessed and mitigated but medicines issues: patches not always rotated, devices not always cleaned appropriately.
Mixed staff feedback on team but others said 'Morale is always good, it's a happy place, we are a friendly team'.
There were enough staff available to meet people's needs. Staffing had improved but mixed feedback including 'No there isn't enough staff'.
Staff received regular training including mandatory topics and additional dementia training; induction aligned to Care Certificate.
At the time of our inspection there was not a registered manager in post. The current manager had been in post for two days with positive feedback.
Dedicated activities coordinator with schedule including gardening, music, dancing, harvest festival and dementia activities.
No permanent manager in post, the new one just started two days before the inspection.
At the time of our inspection there was not a registered manager in post. The current manager had been in post for two days.
Staffing is adequate but varies at times, some people and relatives say not enough staff.
One person told us, "No there isn't enough staff." A relative commented, "The big issue is not having enough staff."
Some problems with medicines safety like not rotating patches properly and not cleaning cutters well.
patches were not always rotated in accordance with the manufacturer's directions. Where medicines required cutting or crushing the devices used to do this were not always appropriately cleaned after use.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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