Last updated: 10 February 2026
"Great leadership and stable staffing create a positive culture, but the activities coordinator recently left and training is only basic."
Enough improvement had been made... provider was no longer in breach of regulation 12. Systems... to protect people from... abuse. Staff understood... how to report... Risks... identified, managed... sensor beams... reduced the number of falls.
The registered manager helped instil a positive culture... committed to delivering high-quality... Staff understood, shared and practiced these values... positive impact this had on both them and people.
There were enough staff on duty to meet people's needs. Most staff had worked at the home for several years... familiar with staff, which is important for continuity of care.
Staff received an induction... Staff were adequately trained and had the skills, knowledge and competence required for their role. Staff were also supported through supervision and appraisal.
The registered manager regularly engaged with staff to ensure their views were heard... introduced 'Brew at 2'. Staff told us... positive impact... 'The manager has made so much change... benefited people and staff, the home is a better place.'
The service was in the process of recruiting a full-time activity co-ordinator, as the activity co-ordinator had recently left the service. Staff also engaged people in activities.
The activities coordinator recently left and they are recruiting a replacement, so shifts might involve more routine care and less varied engagement right now.
The service was in the process of recruiting a full-time activity co-ordinator, as the activity co-ordinator had recently left the service.
Only standard training like induction and supervisions, no specialist courses or funded qualifications mentioned.
Staff received an induction to help introduce them to their new role. Staff were adequately trained and had the skills... supported through supervision and appraisal.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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