Working at Cragside
207 Scar Lane, Huddersfield, HD3 4PZ
Operated by Valeo Limited
9 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported with good training and a positive team atmosphere, but staffing relies on bank staff and there's no structured activities programme."
Safety & Risk
8/10
✓
2021: Assured on all infection prevention measures; Per 2019: Safe medicines management, risk assessments, safeguarding training, and learning from incidents.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff described good team atmosphere, felt listened to, and supported by management.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: The home was fully staffed but they were continuing to recruit bank staff to cover for staff holidays and sickness.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff receive regular training and refreshers, regular supervisions, and one staff member doing NVQ level 3.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt listened to and supported by the management team.
Programmes
4/10
!
Per 2019 comprehensive inspection: People supported to engage in hobbies and interests, with occasional outings mentioned, but no structured programme or coordinator.
Points to consider
No activities coordinator or regular programme, so the role is mostly routine care with just basic support for hobbies and outings.
People were supported to engage in their hobbies and interests. A relative told us, 'Yes [person] gets out...'
Staffing is adequate but relies on bank staff to cover holidays and sickness, with occasional shortfalls in allocated hours.
The registered manger told us the home was fully staffed but they were continuing to recruit bank staff to cover for staff holidays and sickness. One person... told us there not always enough staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews