Working at Cowbridge residential care home
Rose Hill, Lostwithiel, PL22 0JW
Operated by Cornwallis Care Services Ltd
30 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"People kept safe from harm with good risk and medicine management alongside a positive supportive staff culture, but no permanent manager and fluctuating staffing hold it back."
Safety & Risk
7/10
✓
People were protected from the risk of abuse and avoidable harm. People's risks were managed safely. People's medicines were administered and managed safely. Accidents and incidents were recorded and monitored to ensure trends and patterns were identified and action taken.
Staff Culture
6/10
✓
There was a positive culture within the staff team and staff told us they felt supported by the management team. Comments included, 'Love working here. It really is a supportive staff group'.
Staffing Levels
5/10
!
Staff told us that staffing levels could fluctuate but that they always felt they were safe... there could be times when they were short of staff but that any gaps were filled in by other members of the staff team. The provider had its own internal bank staff thereby limiting the need for agency staff.
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection the registered manager had recently left. Another manager was due to take over the role and apply for registration with the commission.
Programmes
4/10
!
There were a range of different activities for people to enjoy. On the day of the inspection there was a lunch to celebrate the Chinese New Year. A Chinese theme menu had been put in place.
Points to consider
No permanent manager in post right now, the registered one recently left and a new one is due soon.
At the time of our inspection the registered manager had recently left. Another manager was due to take over the role and apply for registration with the commission.
Staffing is adequate but levels fluctuate sometimes, with shortages filled by other team members or internal bank staff.
Staff told us that staffing levels could fluctuate... there could be times when they were short of staff but that any gaps were filled in by other members of the staff team. The provider had its own internal bank staff thereby limiting the need for agency staff.
Only basic activities like themed event lunches mentioned, no regular structured programme or dedicated coordinator.
There were a range of different activities for people to enjoy. On the day of the inspection there was a lunch to celebrate the Chinese New Year. A Chinese theme menu had been put in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews