Working at Courtlands Lodge
25 Langley Road, Lincoln, LN6 9RX
Operated by Life Care (UK) Limited
25 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by strong management and thrive in a positive culture, but COVID staffing pressures and basic training hold it back."
Safety & Risk
8/10
✓
Per 2022: Assured on infection control, outbreak management, PPE, cleaning, testing; per 2018: 'effective safeguarding systems [...] individual risk assessments [...] incidents [...] reviewed to identify [...] learning' (minor one-off medicines trolley issue addressed)
Staff Culture
8/10
✓
Per 2018: 'Staff expressed their confidence in the registered manager [...] supportive and fair. They were thanked regularly [...] given recognition'; positive atmosphere, staff involved daily
Staffing Levels
6/10
✓
Per 2018: 'Sufficient number of staff with the appropriate skills and experience were available [...] people told us [...] enough staff [...] staff responded quickly'; per 2022 provider had measures for COVID-19 related staff pressures
Training & Dev
6/10
✓
Per 2018: 'Staff had the knowledge and skills [...] completed a range of training to ensure their skills were maintained [...] regular supervision and an annual appraisal'; per 2022 staff trained in COVID-19 and IPC with spot checks
Management
8/10
✓
Per 2022: 'Staff spoke highly of the registered manager's oversight'; 'spoke positively about the support [...] from the registered manager and provider'. Per 2018: 'registered manager was fair and approachable [...] staff expressed their confidence [...] supportive and fair'
Programmes
6/10
✓
Per 2018: 'Activities were planned individually [...] e.g. [...] visits to the local bomber command centre, nearby castle, civil war museum [...] walks [...] sports mobility session [...] Christmas celebrations'
Points to consider
Staff numbers are enough to meet needs and respond quickly, but recent COVID pressures needed extra measures and no details on team stability or easy workloads.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022); 'People told us there were enough staff [...] staff responded quickly' (per 2018)
Training includes a standard range of courses and supervisions, but no specialist qualifications or career development funded.
Staff [...] completed a range of training to ensure their skills were maintained [...] regular supervision and an annual appraisal (per 2018)
Some varied activities like community outings and sports sessions happen, but no dedicated coordinator or special programmes to enrich the workday.
Activities were planned individually for people based on the things they enjoyed. For example, we saw a collection of photographs [...] visits to the local bomber command centre, nearby castle [...] sports mobility session (per 2018)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews