Working at Court Regis
Middletune Avenue, Sittingbourne, ME10 2HT
Operated by Avante Care and Support Limited
54 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive leadership and strong team culture, but staffing gets stretched using bank staff and activities lack specialist programmes."
Safety & Risk
8/10
✓
People protected from abuse with safeguarding systems; risk plans in place; incidents analysed for learning; medicines managed safely with no gaps in records. IPC assured safe in Nov 2020 targeted inspection. Per 2020 inspections.
Staff Culture
8/10
✓
One member of staff said, 'There is a really good team work here, we all work together... The registered manager, deputy manager and the senior care workers are supportive. They respect us and make us feel valued.' Per 2020 comprehensive inspection.
Staffing Levels
6/10
✓
There were enough staff available... Staff told us staffing levels were enough... 'The number is fine if all the staff turn up. If there is an absent and we can't find cover, it can be stretched but we support each other.' Absences covered by extra hours or provider's pool of bank staff. Per 2020 comprehensive inspection.
Training & Dev
7/10
✓
Records confirmed staff had completed mandatory training courses and specialist training relevant to needs including dementia care, MCA, infection control. Staff received regular supervision and annual appraisals. Per 2020 comprehensive inspection.
Management
8/10
✓
Staff told us the registered manager was approachable and they felt able to speak to them about anything. One staff said, 'Registered manager makes us all feel like a team. If we are short on the floor, she pulls her sleeves and comes to help us. She listens to us, it's nice.' Per 2020 comprehensive inspection.
Programmes
6/10
✓
People engaged with range of activities: games, exercise classes, puzzles, music sessions, reading, pet therapy charity, local school pupils, entertainers, festivals. Staff trained in supporting activities per provider's programme. Per 2020 comprehensive inspection.
Points to consider
Staff numbers are okay most days but get stretched if someone calls in sick, and they use bank staff to cover.
'The number is fine if all the staff turn up. If there is an absent and we can't find cover, it can be stretched but we support each other which helps us cope.' Planned and unplanned absence are covered by... provider's pool of bank staff. Per 2020 comprehensive inspection.
Activities include games, music, pet therapy and school visits but no named specialist programmes to enrich the role.
Activities included games, exercise classes, puzzles and music sessions... pet therapy charity brings pets to the home... local school pupils. Per 2020 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews