Working at Court Lodge
Court Close, Lymington, SO41 8NQ
Operated by Colten Care (2009) Limited
43 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive management, positive team culture and good training, but morning staffing shortages downstairs and agency pressures are concerns."
Safety & Risk
7/10
✓
People felt safe... Staff had received training in safeguarding adults and knew how to report concerns. Staff were trained and assessed as competent to support people with medicines.
Staff Culture
7/10
✓
Staff were positive about the support they received... 'I love working at Court Lodge. I wouldn't move. I wouldn't change it for the world staff are lovely all get on.'
Staffing Levels
5/10
!
People and their families felt there were sufficient staff to meet their needs. However some staff expressed a view more staff were needed downstairs in the morning. Pressure when agency staff are used.
Training & Dev
7/10
✓
Staff completed a wide range of training including essential topics and a high proportion had completed or were undertaking vocational qualifications in Health and Social Care.
Management
7/10
✓
Staff spoke highly of the management, who were approachable and supportive. Staff felt supported through regular meetings and feedback.
Programmes
6/10
✓
Activities took place daily including pat dog, exercises, scrabble, baking, quizzes, films, trips out and community events like local carnival and pop up café.
Points to consider
Staffing is adequate but mornings can feel short staffed downstairs and agency workers create some pressure.
some staff expressed a view more staff were needed downstairs in the morning. Pressure when agency staff are used.
Activities are varied with a coordinator but mostly basic ones like quizzes and outings, no specialist programmes.
Activities included, baking, musical entertainment, quizzes, films and outside entertainers... pat dog... trips out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews