Working at Court Lodge

There continued to be enough staff to meet people's needs and keep them safe. Staff had a group messaging system, where shifts were shared and covered at short notice.

Staff told us, 'We do e-learning and then extra courses for example to support our people when their needs change. For example, when someone had a seizure for the first time we all had epilepsy training after.'

Staff told us since the new management had taken over, 'Everyone is more positive, it looks better, things are being done quicker. We are settling into a nice routine.'

There was a weekly meeting where people discussed the activities for the coming week, which were then displayed on an activities board. Staff used technology to increase people's interest in activities.