Last updated: 9 February 2026
"Staff feel dedicated and get on well as a team with strong safety measures, although COVID staff shortages and fewer activities need improvement."
Per 2022: Plentiful PPE, daily staff testing, up-to-date COVID policies, infection control training, spot checks, assured on all IPC measures.
Per 2018 comprehensive inspection: Staff said 'I have worked here for fifteen years, I'm dedicated', 'I absolutely love my job... we all get on well as a team'; relatives positive.
Per 2018 comprehensive inspection: staffing was consistent, rotas showed enough staff on shift; per 2022: measures in place to mitigate COVID-19 related staff pressures.
Per 2018 comprehensive inspection: Staff received the training, support and supervision needed including induction, medication training with observation, and regular supervisions.
Per 2018 comprehensive inspection: The registered manager encouraged an open and transparent culture, was visible, approachable, and staff said 'I definitely feel supported.'
Per 2018 comprehensive inspection: People supported to attend community activities like local events, day centres, reflexology, clubs, discos, and 'Mencap buddies' initiative.
Enough staff usually and consistent shifts but COVID caused staff shortages they had to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Standard training like induction and supervisions but no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff received the training, support and supervision that they needed to work effectively in their role.
Some community trips and a buddies scheme but fewer activities than wanted because residents needed more personal care.
Per 2018 comprehensive inspection: staff told us that people are currently having less support with social activities than they would like, this was due to extra support that people had recently required.
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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