Last updated: 10 February 2026
"Staff feel well supported by an approachable manager and people are kept safe, although staffing can feel tight sometimes and action on audits is sometimes slow."
People were safeguarded from abuse. Accidents and incidents were recorded and investigated with learning shared.
Staff felt well supported in their roles. The registered manager instilled a positive culture.
There were sufficient staff to meet people's needs. People, relatives and staff told us there was usually enough staff on shift.
Staff received induction and ongoing training. They received supervision and competency assessments.
Staff felt well supported by the registered manager. The registered manager is so approachable.
The service had an activities coordinator who facilitated activities. Inviting local schools and community-based projects.
Staffing is usually enough to keep people safe but can feel tight sometimes.
People, relatives and staff told us there was usually enough staff on shift to keep people safe.
Only standard induction, ongoing training and supervision, no specialist courses or funded qualifications.
Staff completed a comprehensive induction supported by a structured training program. Staff received regular supervision meetings.
Provider sometimes slow to act on audit findings and improvements.
Governance systems were in place to audit the service, however prompt action had not always been taken.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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