Last updated: 9 February 2026
"Stable staffing with no agency use and supportive management, but limited activities programmes and hygiene slips hold it back."
2021 targeted inspection: Somewhat assured that the provider was using PPE effectively (one staff wearing face mask under chin, another slipping down) and promoting safety through hygiene practices (laundry sink needed cleaning, no disposable towels).
Per 2018 comprehensive inspection: Staff spoke positively about the registered manager and the support they received. The staff team worked well together and there were regular team meetings to discuss practice.
People had been supported by a consistent group of staff. No agency workers had been used to cover the home, reducing the potential for cross-infection.
Per 2018 comprehensive inspection: Staff told us there were good training opportunities... 'I've done more training here than I did in eight years at my other place.' Training included... BTEC awards.
Per 2018 comprehensive inspection: Staff spoke positively about the registered manager and the support they received. One member of staff told us '(Name of registered manager) listens to you. You can take ideas to her.'
Per 2018 comprehensive inspection: People were supported to take part in social activities. This included attendance at day services, meals out, going shopping and watching favourite films on DVD.
No activities coordinator or specialist programmes, so the role is mostly routine care with basic outings like shopping and meals out.
Per 2018 comprehensive inspection: People were supported to take part in social activities. This included attendance at day services, meals out, going shopping and watching favourite films on DVD.
Some staff not wearing masks properly and hygiene slips like unclean laundry sink with no paper towels.
we found one member of staff wearing their face mask under their chin whilst in a bedroom. Another person's mask did not fit well... the sink in the laundry needed cleaning and there were no disposable towels in there.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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