Working at Cosin Lodge
Cambridge Avenue, Crook, DL15 0PW
Operated by Voyage 1 Limited
4 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Supportive managers and a strong safety culture, but basic activities and no details on stable staffing hold it back."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Staff Culture
7/10
✓
Staff spoke positively about the culture in the home. A staff member told us that what worked well at Cosin Lodge was, “The staff team and the people we support having a very supportive team”.
Staffing Levels
5/10
!
There were enough staff to support people to do things for themselves and to take part in activities of their choice. A relative told us, “They take [person] out as much as they can. Staffing is at a good level”.
Training & Dev
6/10
✓
Staff were trained in a variety of subjects relevant to their roles and the needs of the people they supported. Staff told us they felt supported including having regular supervision and training.
Management
7/10
✓
Managers were accessible, approachable and promoted a positive culture. Staff felt they had support from management.
Programmes
4/10
!
They take [person] out as much as they can. People had access to local community facilities, such as shops and cafes and staff supported people to access to these where needed.
Points to consider
Enough staff to cover the shifts safely, but no details on stable team or low agency use.
There were enough staff to support people to do things for themselves and to take part in activities of their choice.
Just basic outings to shops and cafes plus cooking, no structured activities programme or creative extras.
They take [person] out as much as they can. People had access to local community facilities, such as shops and cafes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews