Last updated: 10 February 2026
"Supportive management and a family-like culture where staff feel valued, but basic activities and routine training hold it back."
Safeguarding training and risk assessments in place, but risk recording not always robust and minor medicines info gap, both addressed immediately.
Staff were motivated, spoke positively and felt well supported. 'We are well supported here it is like a family.'
People, relatives and staff told us staffing levels were sufficient... atmosphere in the home was calm and staff were unhurried... consistent team.
Staff told us they were well supported with supervision and training. Refresher and update training was provided, along with training specific to people's needs.
People: 'The manager... always comes around and says hello... You feel like you can talk to them about anything.' Staff felt well supported with good relationships.
People... supported to take part in activities... exercises, trips out and animals visiting the home.
Only basic activities like exercises, trips out, and animal visits, no dedicated coordinator or specialist programmes to vary the role beyond routine care.
exercises, trips out and animals visiting the home.
Standard refresher training and some specific training, no funded qualifications, specialist certifications, or career development.
Refresher and update training was provided, along with training specific to people's needs.
Staffing sufficient with consistent team and calm atmosphere, but no evidence of great retention, minimal agency, or strong workforce planning.
staffing levels were sufficient to meet people's needs... consistent team of staff... calm and staff were unhurried.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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