Last updated: 9 February 2026
"Hands-on leadership, excellent training and fantastic culture, although staff retention and activities programmes lack detail."
Effective safeguarding systems... risks thoroughly assessed... supported positive risks... incidents investigated with lessons learnt... robust infection prevention and control. Per 2019 comprehensive and 2020 targeted inspections.
Staff said, 'This place is fantastic with great management this is where I would definitely stay if needed to.' and 'No place like this, absolutely amazing.' Per 2019 comprehensive inspection.
The service was staffed sufficiently... Extra staff were deployed when people required specific support... Staff confirmed levels of personnel were sufficient to ensure people had a good quality of life. Per 2019 comprehensive inspection.
Staff member said, 'No training is as good as this place. They provide in house trainers, on-line and training events. Nothing is too much for the management.' Champions programme in place. Per 2019 comprehensive inspection.
Staff said, 'What a place the [registered manager] and team are hands on, so willing and amazing to work for.' and 'Great leadership and totally committed.' Per 2019 comprehensive inspection.
People were occupied with craft activities... spoke with an activities coordinator... regular visits from children from local schools which people told us they were 'fantastic'. Per 2019 comprehensive and 2020 targeted inspections.
Staffing is sufficient with enough people on shift and extras sometimes, but no details on agency use or long-term staff retention.
The service was staffed sufficiently... Staff confirmed levels of personnel were sufficient to ensure people had a good quality of life. Per 2019 comprehensive inspection.
There is an activities coordinator with crafts and school visits, but no specialist or innovative programmes to make the role more varied and fun.
People were occupied with craft activities... spoke with an activities coordinator... regular visits from children from local schools. Per 2019 comprehensive and 2020 targeted inspections.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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