Working at Cornfields

No permanent manager in place, as the previous one left and the replacement was still getting registered.

The service did not have a registered manager. The previous registered manager moved to another role within the care group in November 2017 and their vacancy had been filled by another manager, who was completing the process to become the registered manager.

Some shifts covered by agency staff.

We spoke with two shift leaders, two senior staff and five staff, including three night staff and two agency staff.

Only basic social activities like visits to friends, parties and barbecues, so the role is mostly routine care.

Staff supported people to maintain relationships with their families and those that mattered to them [...] people had developed friendships with other people who lived at homes within the provider's care group. People regularly visited friends to have a cup of tea and enjoyed other social gatherings, including birthday parties and barbeques.