Working at Cornerways

Training has gaps and is not fully up to date, like first aid only every three years instead of yearly.

The training information showed the mandatory training updates provided to staff at the service was not always in line with the current best practice guidelines for ongoing social care staff training. For example, the provider's practice was to update staff training in emergency first aid every three years, whereas current best practice guidelines say first aid should be updated annually.

Staffing is adequate with enough people usually but had some missing details on staff backgrounds that needed fixing.

We found some information gaps regarding employment histories. We raised this with the registered manager. We have since been provided with evidence that this has been rectified.

No activities coordinator or special programmes so the job is mostly routine care with some trips out to shops and local places.

People had a range of activities they could be involved in and staff ensured they got out of the house regularly. People were involved in the local community and visited local shops and other venues.