Working at Cornerstone

The service demonstrated exemplary practices in medicines optimisation. Staff were thoroughly trained and regularly assessed for their competency in administering medications.”

Staff felt safe and encouraged to speak up, with a strong culture of openness and psychological safety. One staff member said, “I can’t think of anything I would change.”

The registered manager and senior staff were highly visible within the service and took an active part in the care of people living there. A staff member told us, “We always call them [managers] and they are always there. These people help us to feel motivated, supported and carry on with our work.”

The service had a ‘Let’s Learn Together’ initiative with life-skills courses for people to choose and attend. These ranged from planning, preparing, budgeting and shopping for a meal, to first aid and included language skills in English and French, for example.”