Working at Corner Lodge Limited

The manager investigated safeguarding concerns and ensured risk assessments and management plans were in place... Safeguarding alerts were raised externally when required... Staff had been trained in safeguarding... The provider had systems in place to review when things go wrong.

There was a positive atmosphere in the service staff obviously knew people well and we observed kind and caring interactions. A staff member told us, 'All the staff are kind and caring we do our best for the people that live here.'

Staff and people felt there were enough staff working in the service... Our observations on the day of inspection showed us there were enough numbers of staff on duty... Staff had been recruited safely... However, the full work history of some staff was not present in their personnel files.

Staff we spoke with told us that they felt supported by the management of the service. One staff member told us, 'I feel able to speak to [name of manager] about any concerns I may have.' The registered manager felt fully supported by the provider and area operations director.