Last updated: 10 February 2026
"Staff feel supported by approachable management and good training, but agency staff cover a vacancy and activities lack a dedicated coordinator."
Staff had been trained and spoke knowledgably about how to recognise the different types of abuse and knew how to report any concerns.
Staff felt well supported, valued and respected.
One member of staff told us, 'We have a vacancy at the moment… agency staff are covering it, there are enough staff to support people safely.'
One member of staff was in the process of completing their level five diploma in Health and Social Care. They told us, 'I have a mentor which I see monthly, which is helpful.'
Staff told us the management team operated an approachable, open door policy and they were always available for advice and guidance.
These included watching films, listening to music, walking in the forest and parks, exercise classes such as Zumba, gardening, shopping trips, arts and crafts, baking and music sessions.
Staffing is adequate but there is a vacancy covered by agency workers.
We have a vacancy at the moment… agency staff are covering it, there are enough staff to support people safely.
Activities are regular and varied but there is no dedicated coordinator or specialist programmes.
people were encouraged and enabled to pursue hobbies and a range of activities both in the home and in the wider community. These included watching films, listening to music, walking in the forest and parks, exercise classes such as Zumba, gardening, shopping trips, arts and crafts, baking and music sessions.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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