Last updated: 10 February 2026
"Strong leadership motivates staff in a stable, happy team, but basic activities and training without standout career development limit variety."
People's medicines were safely managed... Staff understood how to identify the signs of abuse... Incidents of a safeguarding nature were recorded and analysed for trends and learning.
Staff told us they were happy in their work... 'I've found it a calm family atmosphere. Residents are engaging and obviously happy. I have an impression of a very close staff team'
There was no recent use of agency staff due to the flexibility of the team. Staff told us, 'It feels like enough staff, I don't feel pressured. Everyone gets the time they need'
Staff underwent training on essential subjects such as moving and handling... as well as training that was specific to the people they supported... encouraged to complete nationally accredited qualifications.
The service was very well led by the registered manager and provider... Staff were motivated and inspired to develop and provide quality care. They felt listened to.
There was a range of activities which people enjoyed... exercise, board games, massage, and themed days... activities coordinator... craft sessions with us.
Daily work includes routine personal care plus basic group activities like games, quizzes, crafts and themed days, but nothing specialist or innovative to make the role more varied.
There was a range of activities which people enjoyed to help keep them stimulated and occupied... exercise, board games, massage, and themed days... craft sessions
Training covers the basics and some specialist topics like dementia with funded qualifications for some staff, but no standout career development programmes.
Staff underwent training on essential subjects... encouraged to complete nationally accredited qualifications. Five staff were completing additional health and social care qualifications.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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