Working at Cornelia Manor RCH
60 Watergate Road, Newport, PO30 1XP
Operated by Hillview Care Limited
34 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive managers and a stable staff team where people feel valued, although training and activities lack specialist programmes."
Safety & Risk
7/10
✓
Per 2021 inspection: We were assured that the provider was using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt valued and were complimentary of the support they received from both the registered manager and deputy manager who were always available.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: The service had a well-established and stable staff team; staff confirmed they had the time required to meet people's needs in a relaxed and unhurried way.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had received appropriate training and support to enable them to carry out their role safely. They received regular supervision and appraisals to help develop their skills.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff were positive about the management of the service and told us the registered manager and provider were very supportive and approachable.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had access to a range of activities, including, movement to music, art sessions, mini-bus trips out to the seaside, visits from a local donkey sanctuary and reminiscence sessions.
Points to consider
Only standard training with induction and regular check-ins, no specialist courses or funded qualifications.
Staff had received appropriate training and support to enable them to carry out their role safely. They received regular supervision and appraisals to help develop their skills and support them in their role. Per 2019 comprehensive inspection.
Activities are varied like art, music, trips and school visits but no specialist programmes or staff trained in special therapies.
People had access to a range of activities, including, movement to music, art sessions, mini-bus trips out to the seaside, visits from a local donkey sanctuary and reminiscence sessions. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews