Working at Coriander Close

People were supported by regular staff, many of the staff team had worked at the home for many years... We saw that there were enough staff to support people and meet their needs. Unplanned absences were covered by staff doing additional shifts, or the use of regular bank staff.

The providers training matrix showed that staff were up to date with the training they need. All staff completed training which included training the provider considered mandatory and specific training... for example percutaneous endoscopic gastrostomy (PEG) feeds and epilepsy.

An aroma therapist visited the home regularly... Within the home there was a variety of sensory equipment, including a sensory room... people could take part in a variety of activities they enjoyed, both in house and in the community. For example, bowling, cinema, shopping and visiting a dark room for sensory stimulation.