Working at Cordwainers
Chase Lane, Lindford, GU35 0RW
Operated by Voyage 1 Limited
8 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Improved staff retention, tailored training and boosted team spirit, but no registered manager yet and activities lack innovation."
Safety & Risk
7/10
✓
The service had effective safeguarding systems ... People's needs and risk assessments had been reviewed ... Staff underwent relevant pre-employment checks ... medicines were managed safely.
Staff Culture
8/10
✓
Staff consistently told us the new home manager and management team had improved the staff team spirit and provided consistent guidance and support. 'The new home manager has improved staff morale because she listens to us [staff] and leads by example.'
Staffing Levels
7/10
✓
Staff retention had significantly improved since the appointment of the new home manager and some experienced ex-staff had recently returned. Rotas demonstrated that the identified level of staffing required was always deployed.
Training & Dev
8/10
✓
Records demonstrated staff were up to date with the provider's required training ... staff training was developed and tailored around their individual needs, for example; Staff supported some people ... through a peg tube ... Staff had received individual training from a specialist nurse.
Management
6/10
✓
The service did not have a manager who was registered with the Care Quality Commission (CQC). The new home manager had commenced the process to become the registered manager and was being effectively supported by a mentor.
Programmes
6/10
✓
Each person had their own activity schedule which illustrated their chosen activities ... some people went to the provider's day centre where they engaged in various arts and crafts ... three people visit a music studio where they enjoyed a music and DJ workshop.
Points to consider
No permanent manager registered with the regulator yet, though new one is supported by a mentor.
The service did not have a manager who was registered with the Care Quality Commission (CQC). The new home manager had commenced the process to become the registered manager of the service and was being effectively supported by a mentor.
Activities are regular with variety like arts, crafts and music workshops but no specialist programmes or innovative approaches.
Each person had their own activity schedule which illustrated their chosen activities during the morning, afternoon and evening, both within the home and community. During the inspection some people went to the provider's day centre where they engaged in various arts and crafts of their choice ... music and DJ workshop.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews